Guarantees

Zeusnice No Pass, No Pay Guarantee

If you use our study guide, you can pass the real exam on the first try, guaranteed!

If you purchase the product and fail the corresponding certification exam within 6 months of purchase, follow the instructions for a full refund.

Terms and Conditions

  • Refund claims must be filed no later than 30 days after your failing score report date.
  • Guarantee period covers 6 months from date of purchase. Exam failures that occur before or after this date do not qualify for the guarantee.
  • Claimant must provide proof of failing the corresponding certification exam.
  • The Zeusnice purchase receipt must match the customer information provided within the Zeusnice No Pass, No Pay Guarantee Claim Form and the failing score report.
  • Shipping costs, certification exam fees, postage, or any other related expenses are non-refundable.
  • Applies only to single user-license orders purchased directly from Zeusnice. Corporate licenses, organizational agreements, special volume pricing and voucher coupons do not qualify.
  • Refunds can only be issued based on your original method of payment and at the original purchase price.
  • All refunds pursuant to the Zeusnice No Pass, No Pay Guarantee will be prorated to reflect any Kit pricing. Refunds are limited to and may not exceed the amount actually paid.
  • Approved No Pass, No Pay Guarantee claims result in the user's forfeiture of the software license, meaning the product will be deactivated and can no longer be used once the refund is processed.

All orders will be verified as true and correct and may be rejected at Zeusnice’s reasonable discretion. In addition, if you received promotional products with your purchase and claim the No Pass, No Pay Guarantee, all promotional offers are forfeited. Any products that you retain will revert to the individual single-user license price. A credit will be issued for the remaining amount due based on the individual license prices.

Instructions for Claiming Your Refund

E-mail to: [email protected] (Acceptable formats for attachments: PDF and JPG.)